Shipping and Delivery

Purchases are shipped from our respective warehouse by reputed logistics service providers. Please allow following number of days for delivery from receipt of your order.

• Domestic orders – All domestic orders are processed within 1 business day (except for Public Holidays & Sundays). You can expect delivery of the order within 3-7 business days

• ORDER DELIVERIES WILL BE MADE BETWEEN 10:00 AM – 6:00 PM Monday – Saturday. Excluding public holidays
• Goods will need to be signed for upon delivery. If you cannot be there to sign for your delivery please suggest an alternative i.e. a family member, colleague, neighbour, etc. However Swarnayu takes no responsibility for goods signed by an alternative person

Shipping Charges

• Domestic Orders: We ship products throughout India and all orders qualify for free domestic shipping.

Returns and Refunds

At Swarnayu, we strive to give you the very best shopping experience possible. However, considering that opened or damaged products cannot be reused, we cannot accept exchange or return of opened or used products once sold or delivered.

In case of damage or quality issue with the product, we can only exchange the product if reported within the specified timeline as mentioned below:

• If your shipment appears damaged or resealed, please do not accept it. Kindly notify us within 48 hours, ensuring you have recorded an unboxing video for reference
• For any product quality complaints, please contact our Customer Care within 2 days of your order delivery.
• Swarnayu is not responsible for any damage caused after delivery. Damages due to neglect, improper usage or wrong application will not be covered; under our Exchange / Returns Policy.
• Exchange of products will be accepted only if the products are returned in a saleable condition and in their original packaging, in an undamaged condition and subject to following terms -
• Returns and exchanges requests will be subject to checking and vetting by Swarnayu.
• No Refund shall be made once goods are sold.
• Please call us on +91-9196006600 - All Days (10 AM to 7 PM) or WhatsApp us at +919196006600 or Email - contact@swarnayu.in where our Customer Care Specialist will be happy to help you.